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Staff Training & Development
Learned Conversations uses innovative,
interactive approaches to present
inspirational training and development
programs for all levels of personnel such as
senior management, community marketing and
sales, activity staff, caregivers and
kitchen/dining employees. Every individual
within the organization needs to understand
their role as a service provider and how to
transact that role resulting in excellent
interactions with residents and team
members.
Our Training Portfolio:
- Communicating with Older
Adults – Reminiscence and Life Review
- Thinking - The Ultimate Human
Resource
- Generations at Work - Exploring
Generational Differences in the Work
Environment
- Cultural Diversity within Staff and
Those We Serve
- Conscious Use of Self - Emotional
Intelligence and it's Application in the
Workplace
Learned Conversations techniques include
didactic, interactive programs for all
levels of personnel in a variety of
settings. Ranging from one-hour seminars to
day and week-long workshops, Learned
Conversations has a portfolio of programs
that can be fully customized to meet the
needs of any individual facility or
organization. Learned Conversations
incorporates the latest in state of the art
organizational development and learning,
using training theories and principles to
ensure that your staff is always on the
cutting edge of the industry.
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